We are here to help you scale.

Direct support channels

Choose the channel that best suits your inquiry for fastest resolution.

• Merchant Support

  Help with store setup, courier API keys, or domain configuration.

  [email protected]Typical response time: < 2 hours during business hours

• Sales & Enterprise Migration

  Custom catalog migration, high-volume discounts, and API webhooks.

  [email protected]Typical response time: < 4 hours

• Security & Responsible Disclosure

  Report security vulnerabilities or compliance inquiries.

  [email protected]P1 security reports triaged within 1 hour

• Bangladesh headquarters

  Gulshan 2, Dhaka 1212, Bangladesh
  Business hours: Sunday – Thursday, 9:00 AM – 6:00 PM (GMT+6)